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Our Story


Established in 1988, Petsmore has been started as a traditional pet store in Kuala Lumpur. After years of paintaking operation, post-transformation and transformation into a modern chain operation, it gradually become a leading chain store with 18 branches throughout Klang Valley.


The company is named Petsmore and it is dedicated to "Chong Wu Duo Duo" in Chinese. "Duo Duo" means more and more where our mission to bring more care and pay more attention on all pets and pet owners. Petsmore is not only an ordinary pet store while we are a pet care retail chain to encourage the healthier environment for pets and also to fulfill our pet owners' satisfaction.


Today, Petsmore has led to be the one-stop pet solution provider which combines good purchase and service in the pet industry. In addition, Petsmore has been one of the sole agent of market leading and well-known pet food brands for cats, dogs and small animals. Beside dealing with healthy pet food, nutritional products and variety of pet accessories are also available storewide. In line with business expansion plan in these recent years, Petsmore has been diversified to more services to cater to pet owners which including pet swimming pools, pet hotel, pet grooming and pet spa service. This series of facilities are served by professionally trained and caring staffs.  


Every pet owner nowadays who patron at Petsmore will enjoy a happy shopping, hassle free and joyful shopping experiences. In addition to the experience of shopping at physical stores, pet owners could enjoy the convenience online shopping at our official website, petsmore.com.my.


The Petsmore Love Membership is one of the leader in the pet industry. The benefits of members are not only able to enjoy great discounts on merchandise but also the delicate grooming packages for the pets. The launch of Love Membership is aimed to bring more lovely shopping experience for every pet owners. 


Petsmore will not satisfy with the status quo and determine to expand more branches continuously and aim to become the largest pet chain store and the first choice of pet care store for pet owners in Malaysia.