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Redemption Terms & Conditions

Monthly Membership Voucher (Love Card Voucher)

  1. Love Card Voucher may not be assigned or transferred and shall be used exclusively by valid Cardholders.
  2. Membership Voucher cannot be redeemed / exchanged for cash.
  3. Voucher cannot be used with any other discount voucher.
  4. Expired voucher will be void and not renewable.
  5. One voucher can be used in a single receipt only.
  6. If the purchase value of products exceeds the voucher value / amount, the difference in amount shall be borne by the customer.
  7. Voucher is valid at all Petsmore outlets and Petsmore Mobile App only.
  8. PETSMORE reserves the right to add, delete, alter or amend any of these Terms and Conditions at any time with or without notice and it shall be effective for adopt.


Birthday Service Voucher

  1. Voucher can only be used for Service items: Grooming and Grooming Package.
  2. Birthday Service Voucher may not be assigned or transferred and shall be used exclusively by valid Cardholders.
  3. Voucher cannot be redeemed / exchange for cash.
  4. Voucher cannot be used with any other discount voucher.
  5. Expired voucher will be void and not renewable.
  6. One voucher can be used in a single receipt only.
  7. If the purchase value of products exceeds the voucher value / amount, the difference in amount shall be borne by the customer.
  8. Voucher is valid at Petsmore outlets only.
  9. PETSMORE reserves the right to add, delete, alter or amend any of these Terms and Conditions at any time with or without notice and it shall be effective for adopt.

 

Enquiries or Questions

If you have any questions regarding voucher’s Terms of Use and Agreement, please email our Customer Contact Centre at support@petsmore.com.my or call our customer service: +6012-548 8449.